The Valley · 15 miles west of the shop
Auto body & collision repair for West Hills
From West Hills, our Sun Valley shop is about 19 road miles away. Free estimates, every insurance company, and a repair that doesn't look like one.
After a collision in West Hills
Who shows up, and what to do.
West Hills is part of the City of Los Angeles, so collisions on its streets are handled by the Los Angeles Police Department — specifically its Valley Traffic Division, which investigates traffic collisions in this part of the city. Collisions on the US-101 are handled by the California Highway Patrol (CHP).
Collision report lookup- 01
Safety first
If anyone is hurt, call 911. If the cars can be moved and it's safe, get out of traffic.
- 02
Report it to the right agency
On West Hills's local streets that's LAPD Valley Traffic Division; on the US-101, the CHP.
- 03
Exchange information and take photos
Names, license, plate, insurer and policy number — then photos of both cars, the scene and the damage.
- 04
File a DMV SR-1 within 10 days if required
California requires it when anyone is injured or property damage exceeds $1,000.
- 05
Choose your shop
Your insurer can't require a particular body shop (Cal. Ins. Code § 758.5). Tell them your car is going to Top Tier.
Inland valley heat
What Valley roads do to cars.
Summer heat that regularly tops 100°F bakes the clearcoat on roofs, hoods and trunks until it chalks and peels.
Tight retail and apartment parking produces door dings, bumper scuffs and mirror strikes.
Rear-end collisions at freeway on-ramps and in stop-and-go boulevard traffic.
The I-5, I-405, US-101, CA-170 and CA-118 frame the Valley. The I-5/CA-170 merge near Sun Valley and the I-405/US-101 interchange in Sherman Oaks are two of the busiest junctions in the region, and boulevards like Van Nuys, Sepulveda, Laurel Canyon and Victory carry freeway-scale traffic.
Valley heat is hard on paint. Horizontal panels — roof, hood, trunk — take the most UV, and once clearcoat starts to fail it peels in sheets. A proper repair refinishes and blends into the neighboring panels so new paint matches the sun-aged finish around it.
- US-101
Getting here
West Hills → Sun Valley
Most Valley addresses reach us in minutes by the I-5, the CA-170 or surface streets — much of the east Valley never needs a freeway at all.
Not drivable? We tow 24/7 — call (626) 646-7117 with your location in West Hills.
11782 Sheldon St, Sun Valley, CA 91352
- Monday – Friday
- 8:00 AM – 5:00 PM
- Saturday
- 9:00 AM – 3:00 PM
- Sunday
- Closed
West Hills FAQ
Local answers.
Who takes a traffic collision report in West Hills?
West Hills is part of the City of Los Angeles, so collisions on its streets are handled by the Los Angeles Police Department — specifically its Valley Traffic Division, which investigates traffic collisions in this part of the city. Collisions on the US-101 are handled by the California Highway Patrol (CHP). If anyone is injured, call 911 first.
How far is Top Tier Auto Collision from West Hills?
About 15 miles in a straight line — roughly 19 road miles. Most Valley addresses reach us in minutes by the I-5, the CA-170 or surface streets — much of the east Valley never needs a freeway at all.
Do I have to use the body shop my insurance company recommends?
No. California Insurance Code section 758.5 prohibits insurers from requiring you to use a particular repair shop, and that applies in West Hills the same as anywhere in California. Tell your insurer your car is going to Top Tier and we'll work with the adjuster directly.
Can you tow my car from West Hills?
Yes — we offer 24/7 towing. Call (626) 646-7117 with your location.
Can I get a free estimate without an appointment?
Yes. Stop by during business hours (Mon–Fri 8–5 · Sat 9–3) or send photos through our free estimate form and we'll get back to you.
Does the heat in West Hills damage car paint?
Valley heat is hard on paint. Horizontal panels — roof, hood, trunk — take the most UV, and once clearcoat starts to fail it peels in sheets. A proper repair refinishes and blends into the neighboring panels so new paint matches the sun-aged finish around it.
What if my collision happened on the freeway near West Hills?
Collisions on the US-101 are handled by the California Highway Patrol. Get to a safe place, exchange information, take photos, and note the nearest exit or call box number — it makes the CHP report and your insurance claim easier.
West Hills damage? Handled.
Send photos for a free estimate, or call (626) 646-7117. We work with every insurance company.
11782 Sheldon St, Sun Valley · Mon–Fri 8–5 · Sat 9–3